Whenever possible, select one of our predefined questions.
If writing your own question, watch the bot’s suggestions for a question that matches what you need.
Do not use abbreviations when chatting with the bot.
Keep the question simple. Too much information specific to your situation may confuse the bot, which will result in either no answer or a wrong answer.
The bot is meant to answer general questions. Examples include: pay a ticket, apply for a marriage license, when is my court date, etc. Keep this in mind when chatting with the bot.
Always follow the link(s) provided by the bot even if it does not seem to match your question. Quite often, the page you are being directed to includes information that will help you.
In most situations, if you have a problem that needs attention rather than an informational inquiry, you will need to speak with a clerk.
Make sure the question you are asking pertains to the services provided by the Clerk of the Circuit Court & Comptroller’s office.
Our office can only provide information for cases and records filed or recorded in Palm Beach County, Florida. If you have questions about a case or record from another county or state, you will need to contact that county or state directly.
